Dom Tours

A reservation can be cancelled. The cancellation must reach us no later than 72 hours before the date of the transfer. In case of late cancellation by the customer later than 72 hours before the transfer, invoices have to be paid 100% as any absence of the customer on departure or arrival

When a transfer has been booked and the plane or train is delayed, the vehicle will wait up to 90 minutes for airports and 30 minutes for train stations and hotels at no additional cost. Beyond that, each hour of waiting will be billed at 70.00 EUR per hour for 1-19 passenger vehicles, and 140.00 EUR per hour for 20-50 passenger vehicles.

Passengers are not allowed to consume alcoholic beverages in the vehicles. Smoking is also prohibited

Passengers will be transported with the minimum of discomfort and inconvenience to the place of destination indicated on the confirmation. However, events beyond our control sometimes prevent us from fulfilling our responsibilities. We list some of them below: Road accidents creating delays, road accidents blocking all traffic, extreme weather conditions, law enforcement checks, vandalism and terrorism, unexpected traffic jams, strikes and/or demonstrations blocking the road, problems caused by other passengers, any fact that may affect the safety of passengers